Shipping & Delivery

Shipping & Delivery

At Savoola, we want your order to arrive safely, smoothly, and as quickly as possible. Below is a simple guide to our shipping areas, delivery times, and tracking process.

1. Where We Ship

We currently ship to the United States, Australia, and the European Union.

EU countries covered: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Remote area note: At this time, we are unable to deliver to certain remote locations, including Alaska, Hawaii, Puerto Rico, Guam, and European dependent islands.

2. Shipping Rates

We offer the following shipping options:

Standard Shipping: Free for orders over $49
Small Orders: A flat shipping fee of $9.89 applies to orders from $0–$48.99
Expedited Shipping: Priority shipping is available for $12.99

3. Processing & Delivery Time

Each order is carefully checked and packed before shipment. Please allow 2–4 business days for order processing.

Standard Shipping Estimates:
United States: 5–7 business days
EU & Australia: 5–8 business days

Expedited Shipping Estimates:
All regions: 3–6 business days

4. Shipping Carriers

We work with trusted shipping partners such as USPS, UPS, FedEx, and GOFOR.

The carrier for your order will be selected based on your shipping address and the most suitable delivery option available.

5. Taxes & Pricing

We aim to keep checkout simple and transparent. Product prices are tax-inclusive, so the price shown on the product page is the price you pay.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can use the tracking link in your email or visit our Order Tracking Page to follow your package.

7. Haven’t Received Your Order?

If your estimated delivery time has passed and your package has not arrived, please check the following first:

  • Confirm that your shipping address is correct

  • Review the latest tracking updates

  • If the package shows “Delivered,” check with neighbours, family members, building staff, or any safe drop-off areas nearby

If you still need help, contact us at service@savoola.com with your order number. Our support team will help check the issue and guide you through the next steps.